Five Tips for Collecting Customer Feedback
Customer feedback is one of your business’s most important assets. Knowing what information to collect and how to collect it will benefit your business in ways you never expected.
Eight Tips for Building A Customer Communication Program
Are you aware of just how important customer communication is to your business? Estimates suggest that poor communications cost businesses nearly $4 billion dollars each year. If you don’t want to be one of the businesses making up that number, you need to develop a customer communications strategy as soon as possible.
